The Infinite Journey LLC (“TIJ,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website theinfinitejourneyllc.com and related pages (the “Site”).

By using the Site, you agree to the practices described here.

1) Information We Collect

a) Information you provide directly

Contact form details (e.g., name and message; if you include an email address or phone number in your message, we receive that too) so we can respond to you. 

Email when you contact us directly at info@theinfinitejourneyllc.com. 

Messaging Terms and Conditions
By providing your phone number and agreeing to receive texts, you consent to receive text messages from The Infinite Journey LLC, from 877-935-5423 regarding account notifications, customer care, delivery notifications, higher education, marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 877-935-5423 or info@theinfinitejourneychicago.com. Mobile opt-in information is never shared with third parties.

Opt-in for text messaging Procedure:

If you would like to receive Informational text message communications from The Infinite Journey LLC, from +18779355423, you can sign up by texting WelliBe to +18779355423. Message frequency varies and may include account notifications, customer care, delivery notifications, higher education, marketing. Message and data rates may apply. You can opt-out of messaging at any time by replying STOP. For assistance, reply HELP.

b) Information collected automatically

Usage data and cookies. Like most websites, we and/or our service providers may use cookies and similar technologies to operate and improve the Site (e.g., basic analytics and remembering preferences).

c) Information from third-party tools

Website translation service. Our Site offers an optional third-party translation tool. If you enable it, that provider may process certain technical/usage information to display translations.

2) How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide customer support. 

Operate, maintain, and improve the Site (including security, troubleshooting, and analytics).

Communicate about our programs, offerings, and updates if you ask us to or reasonably expect a reply based on your message.

Comply with legal obligations and enforce our terms, or protect the rights, safety, and property of TIJ, our users, and the public.

3) Legal Bases (for visitors in the EEA/UK)

Where applicable, we rely on one or more of the following: consent (e.g., optional translator); legitimate interests (e.g., responding to your message, site security/analytics); and legal obligation.

4) When We Share Information

Data Sharing
Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

We do not sell your personal information. We may share information with:

Service providers who help us operate the Site (e.g., hosting, translation, analytics) and who process data on our instructions.

Legal or safety reasons (e.g., to comply with law, protect our rights, or respond to lawful requests).

Business transfers (e.g., merger or similar event), where your information would be transferred subject to this Policy.

5) Cookies & Similar Technologies

You can manage cookies and certain third-party tools via your browser settings and, where available on our Site, through on-page consent or “privacy settings” controls. Some features may not work correctly without cookies. 

6) Children’s Privacy

Our programs serve families and youth; however, the Site is intended for use by adults/parents/guardians. We do not knowingly collect personal information from children under 13 through the Site. If you believe a child provided personal information on the Site, please contact us at info@theinfinitejourneyllc.com and we will delete it.

Note: Program participation may involve youth information provided offline or directly by a parent/guardian; such information is used only for program administration and communication with the parent/guardian.

7) Data Retention

We keep personal information only as long as necessary for the purposes described in this Policy (e.g., to respond to your inquiry), to comply with legal obligations, resolve disputes, and enforce agreements. We periodically review and securely delete data that is no longer needed.

8) Your Choices & Rights

Depending on your location, you may have rights to access, correct, update, delete, or restrict certain personal information, and to object to processing or withdraw consent where processing is based on consent.
To make a request, email info@theinfinitejourneyllc.com. We will respond as required by applicable law.

You can also:

Disable cookies in your browser and/or use available on-site consent tools.

Opt out of non-essential tools such as the optional translator by not enabling it.

9) Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure; please use caution when sharing information online.

10) International Transfers

If you access the Site from outside the United States, your information may be processed in the U.S. where data protection laws may differ from those in your country.

11) Third-Party Links & Services

The Site may link to third-party sites or include third-party services (such as the translator). Those services operate under their own privacy policies. We encourage you to review their policies before using their features. 

12) Changes to This Policy

We may update this Policy from time to time. We will post the revised Policy with a new “Effective date” and, if changes are material, we will take additional steps as required by law.

13) How to Contact Us

The Infinite Journey LLC
Email: info@theinfinitejourneyllc.com
Call: (877)-Well-I-Be (935-5423)